Privacy Policy

Data Controller
True-Trades Marketing Ltd
Contact: rory.williams@true-trades.com

What data we collect

  • Website visitors and enquiries: name, email address, phone number and any details you send us.
  • Business prospects: name, job title, company, work email address, business or mobile phone number, and publicly available professional information such as LinkedIn profiles.

Where we get prospect data
From publicly available professional sources such as LinkedIn and company websites, and from reputable third-party data providers.

Why we use it

  • To respond to enquiries and provide our services to clients.
  • To contact business decision makers about services that may be relevant to their role, and to arrange meetings on behalf of our clients.

Lawful basis
We process personal data under legitimate interests (business-to-business marketing and service delivery), contractual necessity (working with our clients), and consent where it applies.

How we protect it
We screen telephone numbers against the Telephone Preference Service (TPS) before calling, and we respect every request to opt out. Data is stored securely and only shared with the client the meeting is booked for, and with trusted service providers who help us deliver our services.

How long we keep it
Only as long as needed for the purpose it was collected. Anyone who asks not to be contacted again is added to a suppression list so we don’t contact them in future.

Your rights
You can ask to see, correct or delete your data, object to us using it, or ask us to stop contacting you at any time by emailing rory.williams@true-trades.com. If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk).

Two layout tips:

  • Set the long paragraphs to left-aligned. Centred blocks of text are hard to read.
  • Set bold on the headings and leave the body text regular.

Check that the TPS and suppression-list wording matches what you actually do, since it’s a public promise. As with the disclaimer, I’m not a lawyer, so if you grow or take on larger clients, have a solicitor check this.

 

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